FAQ
FAQ (Frequently Asked Questions)
What's the material of your grab bar?
The metal grab bars are all made of SUS304 stainless steel (18Ga.). And we also have series made of natural bamboo material which are more comfortable to grab and have a nice looking, yet they are ADA compliant and support up to 500 pounds.
Are your grab bars ADA compliant?
Yes. Most of our grab bars are ADA compliant, and support 500 pounds when they are properly installed in studs.
What's the diameter of your ADA grab bars?
They are 1-1/4″ in diameter which comply with ADA requirement.
Does the size means the center-to-center distance of the bar?
Yes for all the metal grab bars, and the size plus 3″ is the overall length of the bar.
Note, the size of the suction shower bars is the overall length.
How do I select toilet grab bars for my elderly parents?
Please review the relative blog post for reference.
How to clean metal grab bars?
It may be necessary to identify the contaminant in order to properly care for the Grab Bars. Often gentle soap and warm water will be sufficient. Avoid steel brushes or wool except in extreme circumstances as particles can become embedded in the surface, leading to rust.
Are you guys shipping from the US?
Yes. We have a warehouse located in Lorton, VA. All the the products available are ready to ship.
Can I use WingIts anchors to mount your grab bars?
Yes, our grab bar mounting plates work perfectly with WingIts anchors(grab bar fasteners), so you can mount the grab bars on drywall without studs.
Grab Bar Fastener Model: GBW40
MASTER Anchor™ Super Duty Fastener Model: MAWSD35
Structurally Engineered Grab Bar Fastener Model: RESGBW35
MASTER Anchor™ Fastener With Offset Faceplate Model: MAWOS35
Do you offer a warranty?
Yes. All the products we sell have a one-year warranty against any manufacturing defect.